Returns & Refunds Policy
Returns & Refunds Policy
At TreasurePulse, your satisfaction is important to us. If you are not completely satisfied with your purchase, please review our returns policy below.
🔄 Returns
You may return most items within 30 days of receiving your order.
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Items must be unused, in original condition, and in their original packaging.
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To initiate a return, please contact our support team at support@treasurepulse.co with your order number and reason for return.
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We will provide instructions on how and where to send your return.
💸 Refunds
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Refunds will be issued to the original payment method once the returned item is received and inspected.
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Return shipping costs are the responsibility of the buyer unless the return is due to a defective or incorrect item.
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We recommend using a trackable shipping method for your return, as TreasurePulse is not responsible for lost return packages.
🚫 Non-Returnable Items
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Items that are damaged due to misuse or negligence
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Products marked as final sale or non-returnable on the product page
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Used or altered products
⚠️ Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery at support@treasurepulse.co with photos and order details. We will arrange a replacement or refund at no additional cost.
📞 Questions?
If you have any questions about your return or refund, feel free to contact us at:
📧 support@treasurepulse.co
Thank you for shopping with TreasurePulse — we appreciate your trust in our outdoor, survival, and metal detecting gear.
